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Refund Policy

At Kids Soccer Academy, we strive to provide the best soccer training experience for children of all skill levels. We understand that circumstances may change, and we have established the following refund policy to ensure clarity and fairness for all members.

1. Membership Cancellations:
To cancel a membership, families must provide a 30-day written notice via email or a written letter submitted to the front desk. Membership fees will continue to be charged during this notice period. Refunds will not be provided for fees already paid during the notice period.

2. Refunds for Missed Classes:
Kids Soccer Academy does not offer refunds or credits for missed classes. However, we may offer makeup sessions based on availability.

3. Program and Camp Refunds:

  • If a participant withdraws from a seasonal program or camp at least 14 days before the start date, a full refund will be issued, minus a $50 administrative fee.

  • If a participant withdraws less than 14 days before the start date, a 50% refund will be issued.

  • No refunds will be given once a program or camp has started.

4. Injury or Medical Refunds:
In cases where a child is unable to participate due to a documented medical condition or injury, prorated refunds or credits may be offered at the discretion of Kids Soccer Academy management. A written request and medical documentation must be submitted.

5. Facility Closures and Cancellations:
In the event of facility closures due to weather, maintenance, or other unforeseen circumstances, makeup sessions may be offered. Refunds will not be issued for such closures.

6. Special Circumstances:
Refund requests outside of these policies may be considered on a case-by-case basis. Please submit any special requests in writing to our management team.

By enrolling in Kids Soccer Academy, members acknowledge and agree to the terms of this refund policy. If you have any questions, please contact our front desk for further assistance.

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